When you Upgrade to ACT! 11 or higher you need a new licence key for our ACT! Addons. The old licence keys from ACT! 7 till ACT! 10 will not work under ACT! 11 or higher. Upgrade your EmailConnect to EmailConnect for ACT! 11 or higher here. Only for Users of the EmailConnect Version, we need your receipt before you could receive your new licence key.