When you Upgrade to ACT! 11 or higher you need a new licence key for our ACT! Addons. The old licence keys from ACT! 7 till ACT! 10 will not work under ACT! 11-15 Upgrade your EmailConnect to EmailConnect for ACT! 11-14 here. Only for Users of the EmailConnect Version, we need your receipt before you could receive your new licence key.