All prices are in euro and include German VAT at the appropriate rate (19%). Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.
We cannot guarantee delivery times but we aim to deliver within some working days.
All prices include VAT. When sending to EC-countries we need your VAT-number to exempt from the tax.
The delivery costs for Germany and many EU-countries: 6.00 Euro. Express post: 12.00 Euro. Other countries: the delivery costs will be separately calculated. Please ask us before order. We reserve the right to contact you and to ask cash in advance payment.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
Any complaints regarding the goods or services supplied should be made to:
Power Light Systems, Kinzerallee 20, 12555 Berlin
You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9 am - 5.30 pm Monday - Friday.
These Terms and Conditions do not affect any of your statutory rights.