Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of cancellation, you must send us (DryFluids-Lubricants, Goethestraße 35, 14513 Teltow, Mail: info@dry-fluids.com) a clear statement (e.g. a letter sent by post or an e-mail) about your decision to revoke this contract. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

 

Consequences of revocation

The customer bears the costs of returning the goods, unless we have delivered goods other than those ordered or defective goods. He is obliged to return the goods in a parcel or parcel and to enclose a copy of the completed return slip.
We only take back unused and unopened goods in their original packaging, which show no signs of use and are not labeled and/or stuck.
Upon return, we will issue the customer with a credit note in the amount of the purchase price paid for the returned goods.