Terms and conditions

 

Terms and conditions

Terms and conditions for Gerlindes Puppentreff Jürgen Feser
legally represented by:

Jürgen Feser
Schwimmbadstr.5
64732 Bad König

Germany


Tel: 004915229589726
Fax: 00496063939847
Mail: shop@puppentreff.de

of representation by:
Gerlinde Feser
Schwimmbadstr.5
64732 Bad König
Germany


Tel 004915229589726
Fax 00496063939847
Mail:gerlinde.feser@puppentreff.de

The following terms and conditions are written in German and can be downloaded from the customer. On request they can be requested by or under the www.puppentreff.de E-Mail-shop@puppentreff.de in digital or written form. They are given to the Customer with each shipment of goods. The address of Gerlinde's meeting as well as dolls of legitimate representation Jürgen Feser can be extracted from each invoice.


Preamble

Gerlinde Feser dolls meeting Inh Jürgen operates under the domain name for commercial purposes http://www.puppenshop-feser.de an internet shop. We offer our customers this artist dolls, vinyl accessories for babies and their production, doll clothes, fabrics,



§ 1 Scope

The business relationship between puppet Gerlinde Feser meeting Inh Jürgen and the Customer, the following terms and conditions in force at the time the order is placed. Deviating conditions of the Customer dolls Gerlinde Feser meeting Inh Jürgen not, unless dolls Gerlinde Feser meeting Inh Jürgen has expressly agreed in writing.



§ 2 Product Selection

2.1 The customer has the option to select on the above Web site and order products.

2.2 Regarding each product the customer receives a separate product description on the website in question. Send this information if the customer specifically requested, in addition to printed form, when the ordered goods are delivered.

2.3 The customer can click the desired products on the website. These are collected in a virtual shopping cart and the customer receives the end of his purchasing an e-mail with a summary of the products. The above prices are in it as an offer, order confirmation on our part

2.4 By sending the offer directly to your order, allowing dolls Gerlinde Feser Jürgen Inh meeting the customer, the order is to check for accuracy, especially on price and quantity, and to correct it.



§ 3 of Return

3.1 Right of Return

The customer can return the goods without giving reasons within two weeks by returning the goods. The period begins with receipt of the goods and this instruction. Only if not shipped by parcel (eg bulky goods) the customer can return by a repurchase request in written form, eg explain by letter, fax or e-mail. To meet the deadline, the timely dispatch of the goods or the withdrawal request. In any case the return is at risk and expense of the provider. The return or return requests must be sent to:

Gerlindes Puppentreff
Jürgen Feser
Schwimmbadstr.5
64732 Bad König


Tel 004915229589726
Fax 00496063939847
Mail: shop@puppentreff.de

3.2 Consequences of return

In the case of an effective return the benefits received to be returned and possibly derived benefits (eg usage advantages) are. In case of deterioration of the goods can be a substitute values ??are required. This does not apply if the deterioration is exclusively on the examination of the property and works-as would the customer in a retail store - is due. Moreover, customers can avoid having to pay compensation by not using the goods like an owner in use and omitting everything, which impairs their value.



§ 4 Revocation

4.1 Withdrawal

4.1.1 The customer can cancel his contract declaration under § 312 BGB in conjunction with § 355 BGB within two weeks without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods. The period begins with receipt of this notice. The revocation period is sufficient to send the revocation or the thing. The revocation must be sent to:

Gerlindes Puppentreff
Jürgen Feser
Schwimmbadstr.5
64732 Bad König
Germany

Tel 004915229589726
Fax 00496063939847
Mail: shop@puppentreff.de


4.1.2 The right of withdrawal expires prematurely, if the contractor has begun the customer with the service with the express consent of clients before the cancellation period or the customer has arranged these

4.1.3 The right does not apply to contracts for supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not due to their condition suitable for return shipment.


4.2 Consequences of revocation

In the case of an effective cancellation the mutually received benefits shall be returned and possibly derived benefits (eg interest) surrendered. If the customer can Gerlinde Feser dolls meeting owner Jürgen return the service in whole or in part, or only in deteriorated condition, he must make dolls Gerlinde Feser meeting owner Jürgen compensation for the value.
With the release of things this does not apply if the deterioration is exclusively on the examination of the features and functionality - as would the customer in a retail store - is due. Moreover, the customer can avoid the value compensation by not using the goods like an owner in use and omitting everything, which impairs their value.
Transportable items are to be returned. During a return from a goods delivery whose product value is up to 40 EUR, the customer has to bear the costs of return if the delivered goods ordered. Otherwise, the return for the customer is free. Not shippable goods will be collected from the customer.



§ 5 Prices

5.1 All prices are recommended retail prices. The total price of the order of the VAT invoice. For resellers submitting a valid business license, the prices of the net reseller price list.

5.2 It the list prices at the time of the order as they were displayed on the website.

5.3 Our prices are ex VAT inc bath king without packaging and freight.

5.4 Our prices are based on current cost factors. change this factors - especially the prices of our suppliers - both parties are entitled to request negotiations to adapt the agreed prices. If no agreement is reached, so that each party is entitled to rescind the contract. Further claims are excluded.



§ 6 of the contract

6.1 The features of the dolls Gerlinde Feser Jürgen meeting Inh on the Website are subject to change. Thus Gerlinde Feser dolls meeting Inh Jürgen in the event of unavailability is not obliged to perform. A contract, and thus a binding contract for the individual services is however then, if Gerlinde Feser dolls meeting Inh Jürgen the customer's order has confirmed in writing.

6.2 Gerlinde Feser Jürgen dolls Inh meeting is entitled to deliver the same quality and price, if the ordered goods are not available and the customer has given his consent to this procedure in the order form.



§ 7 Implementation of the Treaty

7.1Bearbeitung orders

7.1.1 The customer is immediately after ordering an e-mail with the running order. Gerlinde Feser dolls meeting Inh Jürgen will process orders within 72 hours and let the customer know if the desired products are available.

7.1.2 Delivery: If the ordered products are available or will be manufactured only, Gerlinde Feser these dolls meeting Inh Jürgen within 3 - 20 business days to deliver depending on the product and after receipt of order.


7.2 Packaging - Shipping - Insurance

7.2.1 The amount of shipping costs within Germany (mainland) refer to our shipping information on www.puppenshop-feser.de/Versandinformationen or ask for them in writing.

7.2.2 For shipments overseas shipping costs incurred in the amount of weight-Zone Costs are calculated. It is by Gerlinde Feser dolls meeting Inh Jürgen ever tried using the cheapest shipping partners to ship. Customers can also request a pickup with us.

7.2.3 The choice of the shipping route is up dolls Gerlinde Feser meeting Inh Jürgen, should otherwise be required of you.

7.2.4Alle parcels are within the usual limits insured.
Premium and DHL Germany DHL International (EU) to 500 EUR against loss and damage insurance.
DHL International (worldwide) for loss or damage shall be liable DHL for the value of content in the context of the legal liability under the Universal Postal Convention (UPU): 40 SDRs (Special Drawing Rights) per package plus 4.5 SDR per kg, 1 SDR = 1.13138 EUR ( official exchange rate of the Universal Postal Union, as of 1/1/2012)
Optionally, you can book this package value depending on the value or premium service for international packages are insured up to a maximum of 500 EUR.

7.2.4 Damaged goods may transport undertakings shall be taken only after proper assessment of damages. Failure to observe the buyer bears the resulting damage.


7.3 Changes, additions, limitations of the order

7.3.1 puppet Gerlinde Feser meeting Inh Jürgen will answer customer inquiries related to previously placed orders with respect to changes, additions and / or limitations of the product scope in the short term.

7.3.2 If a customer wants up to 5 working days before the planned supply a product modification, extension and / or limitation, as far as possible we will take this into account.



§ 8 Service

8.1 Gerlinde Feser Jürgen dolls meeting Inh is ready to assist the customer in connection with the products at your disposal. You can best reach us from Monday to Friday, from 9:00 clock - clock 12.00 and 14.00 clock - 18.00 clock, at telephone number 004960635292. We are happy to answer your questions by e-mail or letter. You can also make an appointment with us in our workshop.

8.2 The repair of old dolls we do not even through you can recommend a specialist.

8.3 Modern artist dolls vinyl dolls reparieret Gerlinde Feser Jürgen meeting Inh in our own workshop so far as we can. This also relates to dolls by other artists.



§ 9 Payment

9.1 Gerlinde Feser dolls Inh Jürgen provides the customer for the goods ordered from a bill that is handed to him on delivery of the goods.
Gerlinde Feser dolls Inh Jürgen provides against payment, EC direct debit , credit card or Pay Pal .

9.1.2 Regular customers can give Gerlinde Feser dolls Inh Jürgen a SEPA mandate base / SEPA company mandate . The advent of the debit takes place two days after the invoice date with a discount of 3 % on all discountable amounts. The deadline for the preliminary announcement ( pre-notification ) is shortened to 2 days. The buyer undertakes to provide the funds in the account . Costs incurred due to non-payment or reversal of the debit, shall be borne by the purchaser as long as the non-payment or the reversal was not caused by Gerlinde Feser Jürgen dolls Inh .

9.1.3 The seller can demand advance payment without giving the reasons for individual buyers and contracts.


9.2 Going Abroad delivered by Gerlinde Feser dolls meeting Inh Jürgen only with advance, credit card or Pay Pal, we reserve at a higher commission to give it to the customer.

9.3 In case of default of payment the customer is obligated to pay interest at the rate of 5% above the base rate by Gerlinde Feser Jürgen dolls meeting Inh. This is subject to further claims for damages can be claimed.

9.3 Gerlinde Feser dolls meeting Inh Jürgen we default in payment that can not be regulated by mutual agreement with the customer, assign the contract to a collection agency.
 

9.4 The buyer is not entitled to withhold payments because of any counter-claims, including the warranty claims or counterclaims.



§ 10 Warranty and Liability

1.10 defects in the product the customer dolls Gerlinde Feser meeting Inh Jürgen notify and return the product at the expense of additional meeting dolls Gerlinde Feser Jürgen Inh. The guarantee of the provider complies with § 433 et seq. In commercial business, the warranty is limited to one year, according immediately. § 377 HGB and to reprimand dolls Gerlinde Feser Jürgen meeting Inh is authorized to repair the product at its discretion or to replace it for free.

10.2 Gerlinde dolls meeting Inh Jürgen Feser liable, without prejudice to the following limitations of liability limitation for damage to life, limb or health caused by a negligent or willful breach of duty of our legal representatives or agents, or for damages that are covered by liability under the Product Liability Act and for all damages caused by intentional or grossly negligent breach of contract and bad faith of our legal representatives or agents.

10.3 Gerlinde Feser dolls meeting Inh Jürgen is also liable for damages caused by negligence where such negligence affects the breach of contractual obligations, compliance for the purpose of the contract is of particular importance. (Cardinal obligations).

10.4 Gerlinde Feser dolls meeting Inh Jürgen liable only if the damage is typically associated with the contract and foreseeable. In simple negligent injury of non-fundamental incidental obligations we are not liable. These limitations apply even if the liability of legal representatives, officers, employees or other agents is concerned. Insofar as our liability is excluded or limited, this applies also to the personal liability of our officers, employees, representatives and agents.

10.5 The liability for intent, warranty, fraud and of personal injury and after the product liability law remains unaffected.



§ 11 Retention of title

11.1 All goods remain the property of dolls Gerlinde Feser meeting Inh Jürgen until we are satisfied for all claims resulting from the business in cash.
Any working or processing carried out by the customer for us. The processed goods are considered as reserved goods under these provisions. If our reserved goods by the purchaser with us does not mix belonging to, or processed as we are acc. § 950 / § 948 / § 947 BGB, co-owner of our claim in relation to the new object.

11.2 All the buyer from the sale of the goods or for other legal reasons he assigns any monies owed to us in advance.