Privacy policy

Privacy Policy

As of 11/04/2018 according to the new EU General Data Protection Regulation (EU-DS-GVO)

Privacy and data security are among the most important principles of our publishing house. On this page we want to educate our customers in detail about the nature and extent of use of personal data as part of our business processes. Below we provide the information in our database and how this information is used. To protect your data we use for this reason only the deposited security standards of the STRATO Webshop settings. The following provisions apply to the  GENOSVerlag Countess Mueckenheim GbR to Muehlen, Friedensstr. 29, D-39240 Calbe, e-mail address:

The use of your data and other information

Personal data is only collected by the publisher when you shoot actively with us, eg when requesting product information, availability of a query or when ordering any of our products. All personal data arising in this context is collected only to protect our own business interests with regard to the advice and support to our customers and prospective customers or for the purpose of the contract, processed and used. Your information will be in accordance with applicable German data protection regulations kept confidential and not disclose, either for commercial or distributed for non-commercial purposes.

The Publisher will use your "type in the order" personal information solely for purposes related to your order, such as for information about your order status and / or delivery status, and analysis to internal customers. Your e-mail address will be used to send you information about the contract and to supply information, which contain the latest information about our store offers, services, special offers and promotions. If you do not want this information letter (more), you can contact them directly on (integrated mail link) - free and unsubscribe at any time. Your consent to the above, your data, you can revoke at any time in the future.

The information we collect during your use of our site and analyze include the Internet protocol (IP) address that connects your computer to the Internet, receive and read receipts of e-mails, login, e-mail addresses, passwords, information supports different browsers, operating systems and platforms, your order history, the Uniform Resource Locator (URL) clickstream to, and on our website, cookie or flash cookie number, products you viewed or after you were looking for. Personal data are in accordance with legal provisions of the Federal Data Protection Act (BDSG) and Telemediengesetz (TMG) collected and stored.

The disclosure of your personal data to third parties

Your information will be treated confidentially and not passed on to third parties only for the complete processing of your order, we work together with service providers to whom we disclose certain information (name, first name, street) for order fulfillment. These are service providers for the delivery of packages and for the processing of payments (credit card, invoice and purchase direct debit). Our service providers are themselves obliged to use the information only for the said purpose and in any case disclose to third parties.

For ISBN-registrations, we will forward certain personally identifiable information to VG Wort and its partner, the registrars and registries and related service providers. This data is stored in the database of the registrar and subject to the publication in the retrievable by anyone Whois databases.

To make the best service to meet your requirements, use of services is recorded under a pseudonym if necessary. The data recorded under a pseudonym is not merged with the data of the wearer of the pseudonym. The treatment protocols of publishing confidential. You will not be disclosed to third parties, without being anonymous before. You may withdraw your consent to these terms at any time. Legal Notice: By clicking the Facebook button, data is transmitted to Facebook. This is also true for all other buttons, as you establish yourself as a customer connection with this exchange.

Right of access, correction, blocking and deletion of your personal data

They have under the federal Privacy Act a right to know and a right to rectification, blocking and deletion of your stored data. If deletion statutory, contractual or commercial or tax retention periods or other statutory reasons to the contrary can be made instead of a cancellation, however, only one block your data.

Accordance with statutory regulations, the publisher authorities and courts information about stored data to law enforcement or security issue and transmit data. Third parties only receive information if a statutory provision provides, such as copyright infringement can be the case.

That data on non-contractual payment behavior according to section 1, paragraph 7 to SCHUFA HOLDING AG, Kormoranweg 5, 65201 Wiesbaden, transmitted. SCHUFA stores and transmits the data to give to its contractual partners in the EU internal market for this information to assess the creditworthiness of natural persons. SCHUFA contract partners are primarily banks, credit card and leasing companies. In addition, given the SCHUFA information on trade, telecommunications and other companies, the services and supplies on credit. SCHUFA makes personal information available only if a legitimate interest thereto has been demonstrated in individual cases credible. Debtor to determine SCHUFA provides address data. With the provision of information can tell the SCHUFA their contract partners with a calculated probability value from their data base for assessing the credit risk (Score method). The customer can obtain information from SCHUFA on the data stored on it. For more information about the SCHUFA information and scoring process are provided in a leaflet that is provided on request.

Use of cookies

In some areas of our offerings, the publisher is based on the settings of the STRATO Webshop one pre-session cookies to provide you our services for the duration of your visit to you more individually. So we can offer the service, e.g. the personal greeting or add items to your shopping cart. These are small identifiers that a Web server sends to your computer and have no meaning outside of our websites. You can set your browser so that it informs you about the placement of cookies. Thus, the use of cookies transparent for you.

The protection of your data by SSL

On all sides of our shop, where you enter personal information - such as the ordering process if you go "Continue to Checkout" and "My Account", we use the default security settings of the web shop of STRATO AG. Your data is directly encrypted during transmission. All privacy-related information (such as credit card number, bank code, bank account number, name and address) are stored in encrypted form in a protected database.

Your legal rights

Upon request, we will inform you in writing whether and what information we hold about you. If they want to make your statutory rights of access, rectification, erasure or blocking of your data submitted, please contact the publisher at the corporate data protection:

Tips - that you can do for your valuable data!

- Please never give your password to others.

- Make it a habit to change your password frequently. Consider using a combination of letters and numbers.

- Make sure that you have a secure SSL

- compliant browser used for surfing the Internet.

- If you share a computer with several people (eg in the office or at an Internet cafe), then we recommend that you have finished your internet session unsubscribe from our side, so that no unauthorized persons in your name to our online shop can use. The cancellation is made by simply clicking on the "unsubscribe" on our homepage under the navigation bar in the middle.

You do not have questions Privacy Questions will be answered. Send us an e-mail to:


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