Important customer information



Consumers within the meaning of §13 BGB, ie those natural persons who conclude a legal transaction for a purpose that can be attributed neither their commercial nor their independent professional activity, is a right of withdrawal under the provisions of the Distance Selling Law with respect to purchased goods under the following instruction:
You can cancel your contract within one month without giving reasons in writing (eg letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods but not before receipt of the first partial delivery) and not before fulfillment of our information obligations under Article 246 §2 in conjunction with § 1 Abs. 1 and 2 EGBGB as well as our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with Art. 246 §3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.
The revocation must be sent to:

Owner: Mario Kressel
Desert bridge 43
D-91522 Ansbach


consequences of Withdrawal

In the case of an effective cancellation, the services received on both sides must be returned and any uses (such as interest) that we have incurred must be surrendered. If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply to the surrender of goods if the deterioration of the item is solely attributable to its examination - as would have been possible in a shop, for example. For a deterioration caused by the intended use of the thing, you do not have to pay any compensation.

Transportable items are to be returned at our risk. You have to bear the costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 euros or if you at a higher price of the thing at the time of the revocation still not the consideration or a contract agreed partial payment. Otherwise, the return is free for you. Non-parcels are picked up at your place.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

The right of withdrawal does not apply to distance contracts
1. for the delivery of goods that are made to customer specifications or clearly tailored to personal needs or that are not suitable for their return due to their nature or can spoil quickly or whose expiration date would be exceeded,
2. for the supply of audio or video recordings or software, provided that the delivered data carriers have been unsealed by the consumer,
3. for the delivery of newspapers, magazines and magazines, unless the consumer has made his contract by telephone.

- End of revocation -