Privacy policy
General Data Protection Regulation
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This website uses etracker technology (www.etracker.de) by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may berefused at any time, with effect for the future.
Legal basis
The processing is based on the EU Data Protection Basic Regulation (DSGVO) and the Federal Data Protection Act (BDSG-neu).
You can be sure that we store your data in the central customer data management of Global Bride Entertainment GmbH only for the fulfillment of your requests, fulfillment and processing of the purchase contracts between you and us and for GBE's own information and advertising purposes. The data in the central GBE customer data management can be accessed by the employees of the GBE online shop and the GBE customer service. The GBE customer data management is based on the preservation of legitimate interests of the GBE GBE and facilitates compliance with the data protection requirements for data accuracy and data portability. We have taken sufficient account of your interests and fundamental freedoms. You do not necessarily have to share personally identifiable information with us and, for example, you may change your cookie settings. However, if you do not want to disclose certain information, you may not be able to shop at our online shop, or you may not be able to enjoy the best possible customer experience.
Below you will find out what we need which data from you:
Name, gender, address, date of birth and phone number:
1. So that we can conclude an effective sales contract with you.
2. So that your order arrives also with you: We use your personal data for the delivery of your order to your desired address. This is the essential part of your order with us and serves the fulfillment of the purchase contract.
3. To carry out the processing and processing of returns and warranty cases.
4. We may perform a credit check to allow immediate delivery of the ordered products before receipt of payment. The result of the automated credit check can lead to the fact that individual payment methods (for example, purchase on account) are not offered to you. We transmit your name, address and date of birth to the following service provider, from which we provide credit-related information on your previous payment history and information on the assessment of the risk of payment default on the basis of mathematical-statistical methods using address data (scoring) as well as data to verify your address ( Check for deliverability):
SCHUFA
65203 Wiesbaden
and or
CEG Creditreform Consumer GmbH
Hellersbergstr.11
41460 Neuss
E-mail address and fax number:
1. Sending the purchase contract in the form of an order summary and a second order confirmation. The contract will be stored by us.
2. Sending us a tracking e-mail so that you are always up-to-date with the status of your order and know where it is. With the confirmation of the privacy policy in our online shop or the telephone specification of your e-mail address, you consent to the forwarding of your e-mail address to the parcel service providers for tracking. Your e-mail address will be used by the postal service providers to offer you the tracking of your order and to keep you informed about the whereabouts of your ordered goods and the hourly delivery time.
3. To send offers by e-mail or fax that you have requested from us.
4. Sending e-mail newsletters for advertising purposes with information on new products at GBE and services, if you give us your consent for this - on the basis of a separate consent, the "Double Opt-In Procedure". For sending newsletters and informative e-mails, we use the SendGrid e-mail service (SendGrid Inc. 1801 California, Street, Suite 500, Denver, Colorado 80202, USA).
We use your data exclusively for our own promotional purposes of the GBE. We would like to inform you about new products, our services and interesting events. Therefore, we also use your information to recommend, beyond your purchases, specific products, services, or events that may interest you. The evaluation of the purchase history and the dispatch of appropriate advertising by post or e-mail to existing customers takes place in compliance with their legitimate interests only for products and services of GBE GmbH. Sending via e-mail only with your consent, which you can revoke at any time with effect for the future:
E-Mail: info@gbentertainment.eu
Note: You can find more information about your rights under the heading "Your Rights / Concerned Rights".
Computer data (cookies, IP address *, profiling data) and personal data:
1. Provision of your GBE shopping cart / GBE wish list and display of products that may interest you with the help of cookies.
In order to facilitate the use of our website and to improve and personalize your shopping experience, we use "cookies". Cookies are small text files that can be stored by your browser on the hard disk of your computer and are helpful for the use of our website. We use cookies to better understand how our website is used and to enable improved navigation. In addition, cookies enable us to recognize whether you have previously visited our website or if you are a new visitor. Cookies that we use do not save your personal information. If you do not want to receive cookies, please set your Internet browser accordingly.
2. Google Remarketing
Show GBE ads while surfing the web to show you new and familiar products from us using Google Remarketing. We use Google Inc.'s remarketing technology (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). Through this technology, if you have already visited our websites and online services and are interested in the offer, you may be redirected to targeted advertising on the Google Partner Network sites. The insertion of advertising is also through the use of cookies. These are small text files that are stored on the user's computer. The text files can be used to analyze user behavior when visiting the website and then to use it for targeted product recommendations and interest-based advertising. If you do not wish to receive interest-based advertising, you can disable Google's use of cookies for these purposes by visiting https://www.google.com/settings/ads/onweb.
3. Google Analytics
To constantly improve our website and thus your shopping experience. This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). Use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. DSGVO. Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website such as: browser type / version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of server request and are in the Usually transmitted to a Google server in the US and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We have also extended the code "anonymizeIP" on this website to Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.
In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. [Note. For suggestions on how to use the opt-out cookie, please visit: https://developers.google.com/analytics/devguides/collection/gajs/?hl=en#disable]
We continue to use Google Analytics to analyze data from Double-Click and AdWords for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=en). For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).
4. Social Networks - "Social Pugins"
On our website we use social plugins ("plugins") from the social networks Youtube, Vimeo, Facebook, Twitter and Pinterest. With the help of these plugins you can, for example, share content or recommend products. The plugins are disabled by default on GBE.de and therefore do not send any data. By clicking on the button "Activate Social Media" you can activate the plugins. The plugins can of course be deactivated with a click. If these plugins are activated, your browser establishes a direct connection with the servers of the respective social network as soon as they access a website of our internet presence. The content of the plugin is transmitted by the social network directly to your browser and incorporated by this into the website. By integrating the plugins, the social network receives the information that you have accessed the corresponding page of our website. If you are logged in to the social network, this can assign the visit to your account. If you interact with the plugins, for example, press the Facebook "Like" button or leave a comment, the corresponding information is transmitted directly from your browser to the social network and stored there.
The purpose and scope of the data collection and the further processing and use of the data by social networks as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of the respective networks or websites. The links can be found below.
Even if you are not logged in to the social networks, websites with active social plugins can send data to the networks. An active plugin sets a cookie with an identifier each time the web page is called up. Since your browser sends this cookie unasked every time you connect to a network server, the network could in principle create a profile that called the web pages of the user belonging to the ID. And then it would also be quite possible to assign this identifier later - for example when later logging on to the social network - again a person. If you do not want social networks to collect data about you through active plugins, you can choose to block third-party cookies in your browser settings. Then the browser does not send cookies to the server for embedded content from other providers. With this setting, however, other cross-page features may not work, except for plug-ins.
On our websites we use plugins from the following social networks:
YOUTUBE & VIMEO - Integrating Product and Information Videos In order to provide you with helpful product and informational videos on our website, we use the YouTube provider for video integration (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066). USA) - represented by Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) and VIMEO (Vimeo, Inc. 555 West 18th Street, New York, New York 10011). These videos are incorporated with the enhanced privacy mode. Simply visiting a page that has a video embedded does not trigger storage of data through Youtube and / or VIMEO. If you click and watch the video, your IP address will be sent to YouTube and / or VIMEO, and YouTube / Vimeo will know that you watched the video. If you are logged in to YouTube / Vimeo, this information will also be assigned to your user account (you can prevent this by logging out of YouTube before calling the video).
We are not aware of the possible collection and use of your data by YouTube. For more information, see the YouTube Privacy Policy at www.google.com/intl/en/policies/privacy/ and the Vimeo Privacy Policy at https://vimeo.com/privacy. In addition, we refer you to the general handling and deactivation of cookies on our general presentation in this privacy policy.
FACEBOOK
We use plugins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The link to Facebook's Privacy Policy can be found here: https://www.facebook.com/policy.php
We also use the Facebook Conversion Pixel. With your consent, we use so-called "conversion pixels" from Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook" for short). Thus, the user behavior in relation to our offer after a user-side click on an advertisement on Facebook can be traced. This serves the purpose of measuring the success of the advertisements and evaluating them for statistical and marketing purposes and, if necessary, optimizing advertisements in the future. For us, the data collected is not personal, but anonymous - that is, we can not assign them to a specific person. However, Facebook stores and processes the data, about which we inform you in the following according to our knowledge: Accordingly, Facebook can connect to the respective user profiles. Facebook may also use the data for its own advertising purposes, according to the data policy of Facebook (available at https://www.facebook.com/policy). Facebook and its affiliates may use this data to display advertisements on Facebook and outside of Facebook, and cookies may be stored on users' computers for this purpose. For the procedure described above, you give the following consent:
statement
"I'm aware of using Facebook's conversion pixel." If you are under the age of 13, please ask your guardians for permission.
I can object to the use at any time with effect for the future by deactivating the cookies in the settings of my browser.
TWITTER
We use Twitter social plug-ins, which are operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). You can find the link to Twitter's privacy policy here: https://twitter.com/privacy
PINTEREST
We use plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA ("Pinterest"). The link to Pinterest's Privacy Policy can be found here: https://policy.pinterest.com/en/privacy-policy
5. To prevent and detect fraud. By agreeing to the Privacy Policy in our Online Shop or by telephone, you agree to the collection, processing and use of your personal data for the detection and prevention of abuse by Profile Tracking. Fraud cases are at the expense of everyone and in order to prevent such cases, we will try to recognize them and subsequently eliminate them. In order for us to succeed, we will collect and save data when you visit our online shop. This is:
Your data for the execution of the contract (object of purchase, name, billing and delivery address, e-mail address, method of payment and delivery) and your device profile (ie hardware and software information of your terminal) on the basis of the following data categories: data that we collect, such as: the language setting of your browser or the operating system of your device.
Data collected via the http protocol from your computer, such as stored cookies on your device. In this way, we have the opportunity to recognize your used devices on further visits to our online store. In this case, we automatically check whether there are indications of misuse of our online shop.
If there is suspicion of abuse, an employee of our online shop reviews the rating and the underlying clues. If a contract is rejected, this will be communicated to you and, on request, it will be given to you the main reasons for the decision. Your consent includes in particular the possibility that you will be recognized during further visits to our online shop to automatically check whether there are indications of misuse of our online shop. Your online profile data will only be used by GBE for fraud detection and prevention (fraud prevention).
The consent can be revoked at any time with effect for the future.
E-Mail info@gbentertainment.eu /
These data are needed for security reasons. Further use of our online shop is unfortunately no longer possible in the event of cancellation.
Payment data:
1. So that we can process the payment in order to carry out the sale of the ordered goods and the fulfillment of the purchase contract. We need your payment data in order to be able to carry out the payment processing and to fulfill our part of the purchase contract. Your banking and payment data (credit card information), which you enter when you buy in the GBE Online Shop, are neither collected nor processed on the EDP systems of GBE GmbH. Credit card data is not stored on data carriers of GBE GmbH. The processing of payments is done exclusively on computer systems and in the technical and legal responsibility of our respective payment service providers. The following payment service providers are currently used by us for credit card and Sofortüberweisungsabwicklung:
For payment via "Paypal" we use the service provider:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg
For the payment via "Amazon pay" we use the service provider:
We only use payment service providers which are PCI DSS * certified and therefore meet the strictest requirements for the secure handling and storage of credit card information. * [PCI DSS is an abbreviation for "Payment Card Industry Data Security Standard" and is based on the Visa AIS (Account Information Security) and MasterCard SDP (Site Data Protection) security programs.
2. So that we can refund your money for returns. If you return goods to us, we will use your payment details to refund you the amount you have paid for our relief.
We save and process this data (with the exception of the IP address *) in the central GBE customer data management system of GBE GmbH for fulfillment and processing of the contract as well as for our own advertising purposes. For the conclusion of the contract, at least the name, first name and your address are required to identify you, in addition to your e-mail address for the order confirmation and additionally your delivery address and telephone number for a purchase in the online shop. Without this information, the respective contracts can not be fulfilled. * The IP address will only be used to the extent necessary to protect the legitimate interests of the controller or any third party, unless the interests or fundamental rights and freedoms of the data subject requiring personal data protection prevail (eg prosecution of legal rights) for the investigation of criminal offenses).
Recipient of personal data
GBE does not sell your data to third parties - be it personal information or other data.
That's something you can rely on.
Nevertheless, we must transfer your data to the following types of companies within the scope of the legal powers, so that we are in a position to provide important services for you and to fulfill our purchase contract:
Data storage:
We store your data for as long as the purpose requires: as long as you have an account with us, or as long as we need your information to provide you with services, or (if you are in contact with our customer service) only for the provision of support-related reports necessary is.
Your rights / data subjects
PDF by mail or fax
advertising contradiction
You may object to the use of your data for promotional purposes at any time without incurring other than the transmission costs according to the basic rates. The following contacts are available for this purpose.
Revocation of consent
Your consent to the processing of personal data can be withdrawn at any time with effect for the future. Please note, however, that you may need to re-submit your data before purchasing again.
You have the following rights with respect to your personal information:
• Right to information
• Right to correction / correction. You can access, review and change your personal information by logging into your "My GBE" account. Please update your personal information immediately if it has changed or is incorrect.
• Deletion or limitation of processing / li>
• objection to the processing
• data portability
• Complaints against supervisory authorities
right to
You have the right to object at any time to the processing of your personal data. If you object, we will no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims. This also applies to profiling based on these provisions. Your legal right to information, correction or deletion of your personal data remains unaffected. Contact us using the contact details below if you would like to review your personal information and obtain information about any applicable charges in accordance with applicable law. If you make a legal claim to information, correction or deletion of your personal data, we may, under certain circumstances and in accordance with applicable law, refuse such information or refuse to correct or delete your personal data.
To exercise your rights, please contact our Privacy Officer:
E-Mail: Info@gbentertainment.eu
We will process your requests immediately and in accordance with the legal requirements free of charge and inform you of the measures we have taken.
Legal matters and claims
For the regulation of damages (transport damage) and legal matters we reserve the right to commission external companies / law firms. In this context, the exchange of data to process the respective case in accordance with the applicable statutory provisions.
The privacy policy must be adapted from time to time to the actual circumstances and the legal situation. If you change or update this Privacy Policy, you will be notified by e-mail (if we know your e-mail address).