Privacy policy

Data protection

Unless otherwise specified below, the provision of your personal information is not required by law or contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other details are given in the subsequent processing operations.
"Personal Data" means any information relating to an identified or identifiable natural person.

Server log files
You can visit our website without giving any personal information.
Every time you access our website, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes e.g. the name of the page accessed, the date and time of the call, the IP address, the amount of data transferred, and the requesting provider. Processing is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring trouble-free operation of our website as well as improving our offer.
 

Customer account orders

customer account
When opening a customer account, we collect your personal data in the scope indicated there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your customer account will be deleted afterwards.

Collection, processing and transfer of personal data for orders
When ordering, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. Processing is based on Art. 6 para. 1 lit. b DSGVO and is required to fulfill a contract with you.
For example, your data may be forwarded to your selected shipping companies and dropshipping providers, payment service providers, order processing service providers and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
 

Contact

Collection and processing using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to further processing and use.


ERP

Use of an external merchandise management system
We use a merchandise management system as part of order processing for contract execution. Your personal data collected during the order will be used for this purpose
JTL-Software-GmbH, Rheinstr. 7, 41836 Huckelhoven
transmitted.


payment service

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found at https://www.paypal.com/en/webapps/mpp/ua/privacy-full


cookies
 
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.
We use these cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some features of our website can not be offered without the use of cookies.

For these, it is necessary that the browser is recognized even after a page break.
Processing is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified prior to setting cookies and individually decide on the acceptance and prevent the storage of cookies and transmission of the data contained. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.
The links below will tell you how to manage (and disable) cookies on major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-dispose
Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac


analysis

The data processing described in this section, in particular the setting of cookies, is based on Art. 6 para. 1 lit. f DSGVO for our predominant legitimate interest:

- The needs-based and targeted design of the website, for example, analysis and statistics tools

You have the right for reasons that arise from your particular situation, at any time this on Art. 6 para. 1 lit. f DSGVO-based processing of your personal data.


Use of Google Analytics
We use the web analytics service Google Analytics of Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
If you are a resident of the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and for complying with applicable data protection laws.
The purpose of the data processing is to analyze this website and its visitors. To do this, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install [https://tools.google.com/dlpage/gaoptout?hl=en].
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent future collection of your data when you visit this website. You need to opt-out on all the systems and devices used to make it work. If you delete the opt-out cookie, requests will be returned to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.


Plug-ins

Use of social plug-ins with the "2-click solution"
We use social networking plugins on our website using the "2 click solution". In doing so, no connections to the servers of the social networks will be established without your express consent and consequently no data will be transmitted.
The default plug-in integration creates a link between your computer and the social networking providers' servers when you visit the pages of our Web site that contain such a plug-in, and notify the plug-in by notifying your browser the page shown. Here, both your IP address and the information on which of our pages you have visited, transmitted to the provider server. This applies regardless of whether you are registered or logged in to the social network. Even with unregistered or not logged in users will be transmitted. If you are also logged in the social network Facebook, this information will be assigned to your personal user account. When using the plug-in functions (for example, by clicking the button), this information is also assigned to your user account, which you can only prevent by logging out before using the plug-in. In order to keep control over your data, we have decided to deactivate the corresponding button first. You will recognize this by the grayed out button. Without your express consent - in the form of activation of the button - no link to the server of the social network will be established and consequently no data will be transmitted.
Only when you activate the button, the button becomes active (highlighted in color) and a direct connection to the server of the social network is established.
By activating you give your consent to the transmission of your data to the respective provider of the social network. Here are u.a. both your IP address and the information of which of our pages you have visited. If you are connected to one or more of your social network accounts at the same time, the collected information will also be associated with your corresponding profiles. You can only prevent this association by logging out of the social networks before visiting our website and before activating the buttons from your user accounts.
The following social networks are integrated by means of the "2 click function". For more information on the scope and purpose of the collection and use of data as well as your rights in this regard and ways to protect your privacy, see the linked privacy policy of the provider.

Google LLC Google+ (1600 Amphitheater Parkway, Mountain View, California, 94043 USA):
https://www.google.com/intl/de/+/policy/+1button.html

https://policies.google.com/privacy
https://adssettings.google.com/authenticated

Facebook of Facebook Inc. (1601 S. California Avenue, Palo Alto, CA 94304, USA)
https://www.facebook.com/policy.php

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA):
https://twitter.com/privacy
https://twitter.com/personalization


Use of YouTube
We use Google Ireland Limited's YouTube Video Embedding feature on our website (Gordon House, Barrow Street, Dublin 4, Ireland, "YouTube"). YouTube is affiliated with Google LLC (1600 Amphitheater Parkway, Mountain View, CA. 94043, USA; "Google") affiliate.
The feature displays videos deposited with YouTube in an iframe on the site. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store any information about visitors to the site. Only when you watch a video will information be transmitted to and stored on YouTube. Your data may be transmitted to the US. Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).

Using Google Maps
We use the Google LLC Embedding Google Maps feature on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
If you are a resident of the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. 

Google Ireland Limited is therefore the Google affiliate responsible for processing your data and for complying with applicable data protection laws.
The feature allows the visual presentation of geographic information and interactive maps. In doing so, Google also collects, processes and uses data from visitors to the websites when visiting the pages in which GoogleMaps maps are integrated.
If necessary, your data will also be transmitted to the USA. Google has certified under the US-EU Privacy Shield, and is committed to complying with European privacy policies.
Processing is based on Art. 6 para. 1 lit. f DSGVO from the justified interest in the needs-based and targeted design of our website.
For more information about Google's collection and use of data, please see the Google Privacy Policy at https://www.google.com/privacypolicy.html. There you also have the option to change your settings in the privacy center so that you can manage and protect your data processed by Google.


Affected rights and storage duration

Duration of storage
After completion of the contract, the data are first stored for the duration of the warranty period, then taking into account statutory, especially tax and commercial retention periods and then deleted after the deadline, unless you have consented to the further processing and use.

Rights of the data subject
You have the following rights according to Artt. 15 to 20 GDPR to: Right of access, rectification, deletion, limitation of processing, data portability.
In addition, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) (f) GDPR and to processing for direct marketing purposes.

Contact us on request. The contact details can be found in our imprint.

Right of appeal to the supervisory authority
According to Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.

right to
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO, you have the right for reasons that arise from your particular situation, at any time to object to these processing with effect for the future.
Following an objection, processing of the data in question will cease unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.

If the personal data processing for purposes of direct mail, you can object to this processing at any time by notifying us. After the objection, we will stop the processing of the data concerned for the purpose of direct mailing.

last update: 19.11.2018