Important Customer Information


Prices and costs of delivery (packaging and shipping)


All prices are including the legal value added tax (VAT).

For shipping and packaging goods in Germany costs depend on weight.

parcels until 25,1 kg : 4,- EURO

parcels more than 25,1 kg until 50,1 kg : 8,- EURO

parcels more than 50,1 kg : 8,- EURO plus 0,20 EURO / each kg


Shipping costs to foreign countries depend on weight,too.

to Austria :

parcels until 10 kg : 10,- EURO

parcels more than 10 kg until 25 kg : 5,- EURO plus 0,50 EURO / each kg

parcels more than 25 kg : 5,- EURO plus 0,50 EURO / each kg

to Norway / Switzerland :

parcels until 15 kg : 24,- EURO

parcels more than 15 kg until 25 kg : 34,- EURO

parcels more than 25 kg : 9,- EURO plus 1,- EURO / each kg

to rest of Europe :

parcels until 6 kg : 14,- EURO

parcels more than 6 kg until 13 kg : 18,- EURO

parcels more than 13 kg until 20 kg : 24,- EURO

parcels more than 20 kg : 12,- EURO plus 0,60 EURO / each kg

Before your binding purchase order all delivery charges will be revisualized clearly.

Shipping time :

shipping time inside Germany 3 days

shipping time inside Europe 3 - 5 days

This time / period is starting on first day after you have given the paying order to your bank or if you choose other ways of payment on first day after buying contract has been made . This time / period is ending on last day of this period.  If the last day is a saturday, sunday or holiday at place of delivery, so the last day of period is the next business day.


Cancellation policy

Please check the German text !







General terms and conditions

We refer expressly to our general trading conditions -more info -> Terms and conditions

Customer service

Our customer service can be reached on working days from 10:00h till 16:00h via phone: 0176-51188891 or email: